Internet Shopping is Safe

IMRG

IMRG is the leading industry body for global e-retailing.

The organisation runs participation schemes for online retailers to give added peace of mind to online shoppers.

Internet Shopping is Safe (ISIS)

Consumers can shop online with confidence wherever they see the ISIS (Internet Shopping is Safe) logo because it certifies that the retailer has:

• registered with the ISIS programme and undertaken to trade in a manner that is legal, decent, honest, truthful and fair
• had its website and service reviewed and monitored by IMRG
• had its business, VAT and data protection registrations checked by IMRG

Click the logo (right) to verify www.doctorfox.co.uk is accredited, or for further information please visit the ISIS website.

Internet Delivery is Safe (IDIS)

As an online shopper with an IDIS-accredited retailer, you have the right to:

• Clear delivery information before you place your order
• Convenient and reliable delivery service
• Notification of any delivery limitations/conditions
• Charges that are complete and simple to understand
• Access to information on your order progress/history
• Delivery within the agreed time frame
• Helpful support with failed/late/attempted deliveries
• Your goods arriving in good condition
• A clear returns process, with any limitations/conditions notified prior to purchase.

Click the logo (right) to verify www.doctorfox.co.uk is accredited, or for further information please visit the IDIS web page.

Online Security

Please also read the important information on data security and payment security.

The Dr Fox website is genuine and safe

Many people are still uncertain about the legitimacy of ordering medicine online and we frequently answer questions such as is the Dr Fox website safe/genuine?

For those seeking assurance, please visit the following links to independent third party websites. Check the website address of each in your browser address bar.

• Dr Fox service reviewed by GP news.
• Internet Shopping is Safe website - click on the 'Health' category, or the letter 'D', to see Dr Fox website listed.
• Care Quality Commission registration for Index Medical Ltd who operate the Dr Fox service.
• Further information on the regulatory authorities under which the service operates.
• Online pharmacies have been operating for many years, see BBC News: UK's first online pharmacy opens - 27 November, 1999